Amtrak Complaint
Reviewed by
Amtrak
We took are first train ride to Orlando, Florida with our 2 children. First of all, I was disappointed to find out that there were no tv on board for this long travel. I asked a worker about it and they said to use your electronics. Everyone does not own electronic devices. Second, there was no wi-fi available on this particular train which also was disappointing. Third there was no microwave for passengers to use that brought there own food, due to the high prices on there menu. Lastly, for the distant of travel, the bathrooms needs to be cleaned and checked every 2 hours the odor was horrible. We traveled on AUGUST 3 and returned on AUGUST 8. For the monies that was paid for coach seats it was very disappointing. The fact is buses and airlines both have tv to watch for your pleasure. The prices jump sky high the closer you get to your date of travel and still get the same kind of service. What a ripoff! AMTRAK DO RIGHT BY YOUR CUSTOMERS!!!!!!!
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