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Amtrak Complaint - Amtrak Capitol Corridor
Amtrak Complaint

Amtrak Complaint

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Amtrak Capitol Corridor


On the first leg of our round trip ride from San Jose to Auburn our train was over 4 hours late due to mechanical trouble. When we arrived at the station we were told that we would have to wait almost 2 hours for the next bus to arrive at the station. Their idea of compensation? $3 off our next purchase at their over priced café (about the same as a pack of playing cards). So after a 6 hour delay on Thanksgiving and a couple days at grandmas house my 5 year old and I are ready to take the bus and train back. The only obstacle? The bus is 20 minutes late and rather than delay the train for 5 minutes to let the 20 or so bus passengers the ability to board their connecting train they make us wait 2 hours at the station for the next train(no $3 voucher this time). Screw you Amtrak from the bottom of my heart. I wild never use your shifty transit system again.


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