Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Amtrak Complaint - Amtrak was unacceptably poor - Train number 27 & 8
Amtrak Complaint

Amtrak Complaint

ADVERTISEMENT

Amtrak was unacceptably poor - Train number 27 & 8


My family and I decided to take a train trip for the first time last week and it wasn't the best experience. First of all the train was always running late; arriving, dinner or departure. We sat at the train station for over two hours starting at 2 am waiting for it. Secondly the staff was horrible!!!!! I went to school for hospitality and work in the service industry, maybe the staff needs some schooling on service. Most people were rude, rolling there eyes when asked a simple question, yelling at us or simply ignore us. We were on the train for 20 hours and they wouldn't let us have a hot meal till 9 pm at night! They over filled the train so some people couldn't even make a dinner reservation and eat for the evening.
I think if the train was a little more timely and had way better staff the trip on the train would've been much more enjoyable. I wouldn't advise anyone to take a long trip on the train!


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Amtrak
SUBMIT a ticket
for Amtrak
WATCH videos
for Amtrak
More Amtrak Reviews and Complaints MORE reviews and complaints
for Amtrak

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Amtrak reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team