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Amtrak Complaint - No concern for people's safety
Amtrak Complaint

Amtrak Complaint

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No concern for people's safety


Wow going through a hard time in life with my grandfather passing away on vacation or three days before he was supposed to get back on Amtrak to go home two funerals in dealing with his affairs after death and catching a train back to Texas on October 21 I have never felt so disrespected in my life they lead someone on the train wasn't supposed to be on a train without a ticket somewhere in the middle of Texas and next thing I know there's three guys fist fighting it took staff a very long time to come and break up the fight and then to bring the guys back in the same general area as each other for them to fight again the train guy down in the little café serving drinks up to the point to where people are sloppy drunk vomiting slap in each other it was just the most disrespectful event I had in my life I felt fearful for my children did not want to go to sleep on the train I was scared at that point to call and make plans to return to California and be told by customer service to talk to the complaint office they'll give you a discount and then I call them and then I'm spoken to like I'm looking for a handout that was very embarrassing and I was also told by the complaint office that they're not supposed to tell you to call us to make a complaint for discount that soliciting our like I was line I don't know but I'm just very unhappy with the whole situation


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