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Amtrak Complaint - Not Allowed on Train
Amtrak Complaint

Amtrak Complaint

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Not Allowed on Train


Bought ticket to go from San Juan Capistrano, Ca to Fullerton, CA. Short trip, just one hour. Was to have surgery and family was in Fullerton. Rather than take my car and have it be stuck in Fullerton, I thought I would take the train and have family meet me and take me to the Hospital. Train was to come at 10:48 a.m.. My friend and I were there at 10:00a.m. Train was late, I walked up to the train and the worker told me to board down there, he pointed to a ways away. I walked quickly down. I saw a woman get off the train, A worker said ,where are you going? I said I need to get on the train. Just then the door closed on the train. He said, NO it is too late. I said that can't be I am right here. He looked at the worker inside the door and he signaled something and He told me no. I was livid. I told him I had to be in Fullerton for Surgery and he said to me,, I can refund your ticket.


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