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Amtrak Complaint - train ride from hell
Amtrak Complaint

Amtrak Complaint

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train ride from hell


boarded Amtrak train# 6- 3/16/12 at 11:00 am(late)to Reno Nevada,was to be 5 hour trip!arrived Reno Nevada at 2:00am 3/17/12 a 14 1/2 hour trip!!Stewarts dissappeared for over an hour!Called to complain today offered partial refund!!who wants to ride amtrak again!!return train #5 was 2 hours late getting to Reno.Gee why is amtrak ridership down?Barely got ou of Sac when train slowed and we were told a freight train couldn't cross over a grade and they were sending pusher locomotives to help,that complete they found a bolder on the tracks,that being complete we had to stop for a crew change,been over 12 hours,told it would take 45 min took 2 hours!!crew didnot keep passengers well being in mind nor informed.


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Comments


angrypassanger says: (4 years ago)
 0
if you think you had a bad service you have no idea how bad was my trip in the same route on April 7. Amtrak crashed with a horse trailer, the engine had to be replaced and changed 3 times, we arrived to Chicago 16 hours later, that was a complete nightmare. I am still waiting for the refund to show up in our bank account.
I lost my connection twice that trip was a complete disaster.




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