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Amtrak Support Ticket - Dirty Windows, No WIFI

Amtrak Support Ticket

Dirty Windows, No WIFI - Empire Builder

Created By: fortyniner's Picture fortyniner Last Reply: fortyniner's Picture fortyniner
Priority Level: [Medium] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: N/A Replies: 0
Product: Empire Builder

Our Amtrak trip on Empire Builder(sleeper, PDX-CHI) was reasonably good... we would probably do it again. Two Things...

1.) You're selling the scenery and expecting us to enjoy it through filth-coated windows. Entire exterior of the train was filthy, looked very skuzzy/shabby, very 1950's. These aren't steam trains anymore. Please make SOME sort of effort. The pictures of all the beautiful scenery, came out terrible.

2.) No WIFI,.. c'mon you guys its 2015! No WIFI on our next Amtrak train (Lakesore Ltd. CHI-BUF) either. So I spent 3 days out of touch with the rest of the world and resented Amtrak for it.


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